Customer Testimonials
One of Maryland’s Most Rated Roofers
Consistently High Marks from Maryland Consumers
Charm City Roofing is committed it’s customers. We take our customer’s reviews and testimonials very seriously. As a business that formed and has grown within the state of Maryland, we take tremendous pride in our reputation and our community. With over 200 reviews and a 4.8+ star rating on Google, as well as HUNDREDS of 5-star reviews on Guild Quality, you can count on us to deliver a roof that will serve you well for many years to come.
Please read our satisfied customer testimonials below and see for yourself what Marylanders have to say about our roofing services.
EXCELLENTTrustindex verifies that the original source of the review is Google. A company you can trust. Darius and crew did a great job of replacing the roof over the garage. And, when we had a leak that turned out to be from a completely unrelated area they patched that as a temporary fix free of charge. They do good work, charge fair prices and stand behind their work.Trustindex verifies that the original source of the review is Google. We had a full roof replacement, including insulation and a skylight, and the experience was excellent from start to finish. The customer service was great—very responsive and professional. Mac guided us through the entire process and answered all our questions every step of the way. The workmanship was high quality, and everything was completed as expected. Overall, a smooth and well-handled project. Would definitely recommend.Trustindex verifies that the original source of the review is Google. No complaints at all working with Charm City roofing, the price beat the other 2 roofers I had quote a full roof replacement and the entire roof was done in about 6 hours and looks great.Trustindex verifies that the original source of the review is Google. Charm City Roofing is excellent to work with. They did a flat roof for me down in Canton and two decks, as well. The process was very easy and the folks working there are extremely professional and easy to get a hold of. The work came out great and I very much appreciated the help of my contact, Mac Falby, throughout the process. Would very highly recommend!Trustindex verifies that the original source of the review is Google. I had the good fortune to meet with Mac Falby of Charm City Roofing. After meeting with numerous roofers, none could find the leak from the roof damaging the ceiling in my bedroom. In addition to being knowledgeable, he explained the technical aspects in understandable terms so that I had a good idea of what was going on. He was also very easy to talk to and a great personality which helped as I had given up all hope. They found the problem area and fixed it once and for all. They came on time, fixed the problem area and cleaned up. Very grateful to Charm City Roofing.Trustindex verifies that the original source of the review is Google. I recently had the pleasure of working with Charm City Roofing, and I couldn't be happier with the experience. From start to finish, the process was seamless and stress-free. Mark Tanner was absolutely fantastic—professional, punctual, and incredibly knowledgeable. He took the time to explain every step of the process and answered all my questions.Trustindex verifies that the original source of the review is Google. Scheduled quickly, were flexible to work with, and great value. They understood exactly what I needed and was looking for, made recommendations along the way and came in at the best price. Will definitely be working with them again!Trustindex verifies that the original source of the review is Google. Great job by the crew on my new roof. Very efficient process and great communication. Also, it was great working with Mac.Trustindex verifies that the original source of the review is Google. Awesome service and clean work. Second time using this company and it was great 👍.
